Customs officials at the Luohu border cross point in Shenzhen, China, are not only unsympathetic to the plight of someone whose passport has been stolen, their attitude is condescending and borderline rude.

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Customs officials at the Luohu border cross point in Shenzhen, China, are not only unsympathetic to the plight of someone whose passport has been stolen, their attitude is condescending and borderline rude.