Samsung Thailand refuses to serve customer whose Samsung product malfunctions because it was purchased in another country, raising troubling questions about the brand's commitment to customer service as well as service standards in the Land of Smiles.
Mandarin Oriental Tokyo is one of the growing number of hotels, resorts and wellness retreats launching digital detox packages to offer digital addicts a vacation from their laptops, smartphones, and tablets.Can they offer relief from constant connectivity?
Have you ever asked an airline a question - or made a complaint - on Twitter and never gotten a response? Could it be because you don't have enough followers? That's what business school research says
Atlanta Hartfield International Airport is the first airport in the United States to launch Mobile Passport Control, which speeds up customs procedures for passengers arriving from overseas. It will soon be extended to other US airports.
Can you leave home without your mobile phone? if not, there’s a good chance you’re from Asia - and not necessarily East Asia. So nationality suffers the worst mobile withdrawal symptoms if they go missing?
Information Technology: Automated Passport Control Kiosks Cut Waits Up to 40% at @DetroitAirport!
The Accidental Travel Writer's popularity ranking with Alexa.com has dropped below the 400,000 mark - out of 600 million plus websites in the world.