Samsung Thailand refuses to serve customer whose Samsung product malfunctions because it was purchased in another country, raising troubling questions about the brand's commitment to customer service as well as service standards in the Land of Smiles.
Can you leave home without your mobile phone? if not, there’s a good chance you’re from Asia - and not necessarily East Asia. So nationality suffers the worst mobile withdrawal symptoms if they go missing?
A boutique hotel with private villas in West Bali had better Wi-Fi than most five star hotels. There was need need for passwords, no signing in, and no ads.
As Social Media Week soldiers on in Hong Kong this week, Michael Taylor ponders on what seems to be on everyone's mind at the events he is attending: that sticky issue of friends, followers, and stats. From hits to page views to unique visitors to robots – what are we to make of all this recently …